Back to top arrow
verified Parent’s Choice

Filing a State Complaint Just Got Friendlier

File your IDEA Part B state complaint confidently with step-by-step guidance and resolve disagreements fast.

Status Quo

Why Parents Need a Better Way

Filing a state complaint can be confusing, overwhelming, and even a bit intimidating. You’re not alone. Here’s what parents typically face:

help_outline

Confusion & Overload

Overwhelmed by legal jargon and unclear steps, filing feels like navigating a bureaucratic maze.

support_agent

Lack of Guidance

No expert insights or clear guidance on how to present a strong case.

folder_open

Disorganized Process

No central place to manage complaints or evidence, leading to scattered information.

description

Paperwork Hassles

Endless forms make it easy to miss critical details and delay your case.

notifications_off

No Follow-Up Support

Parents are left wondering about next steps after the complaint is filed.

lock

Limited Access for Non-Parents

Advocates and organizations often face barriers with no clear procedures in place.

Our Solution

A Parent-Friendly Way to File, Manage, and Resolve Complaints

Friendly Filing is a web app that guides you through the complaint process from start to finish. You get more than just filing assistance; we help organize and strengthen your case for better outcomes.

mail
No Experience Required

Filing Complaints

Easily file your special education complaints using a guided process.

Explore filing options →
dashboard
All-in-One

Managing Complaints

Keep track of deadlines and complaint updates in one place.

Explore management features →
check_circle
Meet Your Student’s Needs

Resolving Complaints

Craft strong, actionable resolutions to resolve disputes early.

Explore resolution features →
devices
Our Approach

A Parent-Friendly User Interface

Our platform is designed with parents in mind, offering an intuitive interface that makes filing and tracking complaints simple, efficient, and stress-free.

See how it works →
Preview

See Friendly Filing in Action

Get a hands-on look at how Friendly Filing works, including key features you’ll use to file and manage your complaint.

File Personal or Systemic Complaints

Our platform adjusts to meet the unique needs of both individual and systemic filings, ensuring accuracy every step of the way.

Are You Filing on Behalf of an Individual or Group?

person
Individual Student
groups
Group of Students
group_add
Both

Avoid Filing Delays

We ensure your complaint meets IDEA Part B requirements and includes all necessary information and steps.

Next, Tell Us About Yourself

Express Yourself Clearly

Choose your concern, and we’ll walk you through the rest. We’ll help you include all the key details, such as witnesses and important dates, ensuring your complaint is thorough and clear.

Okay, Help Us Understand the Problem

search
Identification
check_circle
Evaluation
location_on
Placement
school
FAPE
check_circle
Discipline
check_circle
Parent Participation

Tip 1 of 3: Evaluation Issues

Consider if your child was evaluated within the required timelines and in the right areas of concern.

See Next Tip arrow_forward

Craft Compelling Resolutions

What are you hoping to achieve? Whether it’s an IEP change or compensatory services, we’ll help you shape clear, actionable resolutions.

Next, What Kind of Resolution Are You Seeking?

check_circle
Changes to the IEP
check_circle
Evaluation
location_on
Placement Change
check_circle
Independent Evaluation
gavel
Compensatory Services
more_horiz
Other

Tip 3 of 3: Independent Educational Evaluations (IEEs)

If you disagree with the school’s evaluation, you have the right to request an IEE at no cost to you.

See Next Tip arrow_forward

Submit Your Complaint Securely and Instantly

Once you hit submit, we handle the rest. Plus, you’ll get access to powerful tools for tracking and managing your complaint with ease.

send
Reviewing your information closely…

Secure, direct submission to the Florida Department of Education and your school district.

info These demos showcase features that are still works in progress.

Ongoing Support, Even After You File

Filing is just the start. Easily view and track your case through our dashboard, where you can request amendments or withdraw your complaint with confidence.

description

John’s Case

  • info IEP Implementation
  • event 09/10/2024
  • location_on Miami-Dade

See All Case Information at a Glance

Instantly view case details, status, timeline, and the district involved, making it easy to stay organized.

Amend Complaint

Are you sure you want to amend this complaint?

warning Amending this complaint may extend the resolution timeline by up to an additional 60 days. Learn More

Amend Your Complaint with Ease

Easily file amendments with step-by-step guidance and instant FLDOE notification, ensuring everything is done right.

Withdraw Complaint

Are you sure you want to withdraw this complaint?

warning Withdrawing this complaint may impact your child’s educational rights under IDEA Part B. Learn More

Withdraw Complaints with Confidence

Instantly withdraw complaints while understanding the impact, with full guidance to make informed decisions.

Demos

Discover Even More Powerful Features

See how we simplify complex legal processes and turn your concerns into actionable legal issues, guiding you every step of the way.

Helpful Tips Along the Way

Get real-time guidance through every step of the complaint process. We make legal jargon simple, ensuring you understand every requirement before submission.

warning
Warning: Request your child’s evaluation within the required timeline. Schools must respond within 30 days. Learn more about evaluation timelines
warning
Document everything: Keep a record of how your child’s needs are being met to support your case if issues arise later. Understand the importance of documentation
error_outline
Urgent: You must file your complaint within one year of the alleged incident under IDEA Part B. Don’t let deadlines slip. More on filing deadlines
error_outline
Heads up: Missing or incorrect information in your complaint can delay or dismiss your case. Double-check everything. Tips on avoiding mistakes
check_circle
Success: Your complaint has been submitted! Keep track of deadlines and responses through our platform. Learn more about the next steps
check_circle
Great job: Now that your complaint is filed, you can monitor the progress and update documents as needed. Keep track of your case here

Turn Parent Insights into Legal Action

Friendly Filing helps translate your concerns into formal, legally cited allegations. With expert-backed insights, we ensure your complaint is strong and ready for submission.

Parent’s Input

“My child isn’t getting the help they need in reading, and I don’t think their IEP is working because they’re still falling behind.”

Friendly Filing’s Matching Allegation

The district failed to implement a Free Appropriate Public Education (FAPE) by not providing adequate reading intervention services to address the student’s unique needs, as required by 34 C.F.R. § 300.320. The IEP does not include measurable goals that align with the student’s current levels of performance, violating 34 C.F.R. § 300.320(a)(2)(i).

Parent’s Input

“The school isn’t keeping me updated about my child’s progress, and I don’t know if they’re improving at all.”

Friendly Filing’s Matching Allegation

The district has failed to provide periodic reports on the student’s progress toward meeting annual goals as required by 34 C.F.R. § 300.320(a)(3). Without this, the parent cannot monitor whether the student’s educational program is effective in addressing their needs.

Parent’s Input

“My child isn’t getting any speech therapy, even though it’s in their IEP.”

Friendly Filing’s Matching Allegation

The district failed to implement the student’s IEP by not providing the required speech therapy services, violating 34 C.F.R. § 300.323(c)(2). This denial of services prevents the student from receiving a Free Appropriate Public Education (FAPE).

Pricing

Flexible Pricing Options for All Families

Flexible pricing to fit your needs. All plans backed by a 30-day Guarantee .

File Easily on Your Own

Perfect for parents seeking simple, self-service solutions.

Free

Learn More
Recommended

File with Expert Review

Perfect for parents needing expert validation and support.

$49

Learn More

File with Full Support

Perfect for parents needing ongoing help throughout the process.

$199

Learn More
Who We Are

Meet the Founder

Julian Moreira founded Friendly Filing to simplify the special education dispute process for parents. With years of experience in both state and local leadership, Julian understands the challenges families face. His mission is to empower parents with tools to file, manage, and resolve complaints with confidence and clarity.

Coming Soon

More Ways to Advocate

State complaints are just the beginning. Explore how we’re expanding our services to include new ways to resolve disputes in special education.

groups

IEP Facilitation

Collaborative support to reach consensus with the school district.

handshake

Mediation

Work with a neutral mediator to find common ground and resolve disputes early.

gavel

Due Process

File for a formal hearing when other methods fail to resolve the issue.

FAQs

Frequently Asked Questions

Find answers to common questions about Friendly Filing and how it works.

What is a state complaint? expand_more

Is Friendly Filing really free? expand_more

How do you keep my child’s data secure? expand_more

What are the qualifications of your experts? expand_more

Can you guarantee a specific outcome? expand_more

Why do you offer a 30-day guarantee if the process can take longer? expand_more

Why are you helping parents file more complaints? Isn’t that an adversarial process? expand_more